Delegate Forum

Picture of Gina Veliotis
Challenges, Changes and Champions
by Gina Veliotis - Monday, 24 November 2014, 9:45 AM

Hi folks,

I hope you all had a great weekend and survived the heat.

The inaugural HealthMoot is only 3 days away and it's been great listening to everyone tell us about themselves - keep it coming in!

Based on your stories, I gather that you've all faced some challenges rolling out your eLearning solution - I know I certainly have. 

Why don't you share some of your challenges and how you addressed these (or someone else might be able to tell us how they overcame a similar challenge).

One of my biggest challenges is getting people to see change as a positive thing (from your stories, you are obviously creatures who embrace change and even thrive on).  eLearning by its very nature is all about change and incorporating new educational approaches, new technologies, more flexibility, more options, and creating a new capability for an organisation that they never envisaged could provide so many benefits. 

I find having up-close and personal conversations with key stakeholders is the best approach.  They feel like they are being heard and you get to show them what's in it for them.  My personal approach to change is to prepare yourself, take a deep breath, be brave, hold on, and enjoy the ride (even the bumps). 

So tell us about your challenge......




Picture of Frances Corcoran
Re: Challenges, Changes and Champions
by Frances Corcoran - Tuesday, 25 November 2014, 3:12 PM

Hi Gina,

I agree the people are a big challenge. I have a number of colleagues that hate the idea of an online environment. They will argue that their students deliberately enrolled into a face to face course and therefore they will not accept any other learning method. 

When I first introduced my students to a Moodle shell to support one of their units I met with strong resistance. So I provided all the support I could and we moved on from there. The following semester I encountered a similar resistance. Then all of a sudden the resistance stopped. Now I would like to say I was doing something which changed their minds but the answer was something else. Since I had started using Moodle a number of other educators had come on board. The units I taught are in the middle and end of the training but the new students coming through were now being introduced to Moodle at the start of their course. When our students come in we set the scene for them for what their learning experience with us is going to look like. What I was doing was rocking the boat trying to change the learning environment half way through. We have learned this lesson now and apply this not just to Moodle but all other teaching strategies. We now deliberately ensure that all students in their first semester are exposed to all the learning strategies utilised during their course from Moodle to clinical simulation. This has resulted in us spending less time 'convincing' students about learning strategies and more time teaching them.

Hope this helps others that may be experiencing some user resistance. Would love to hear from others with a similar situation.

Thanks Fran

Picture of Gina Veliotis
Re: Challenges, Changes and Champions
by Gina Veliotis - Wednesday, 26 November 2014, 6:39 AM
Thanks Fran for sharing your story. Settings expectations from the beginning is essential, as it's always harder to get buy-in after people are used to a certain way. Change can be a very daunting, but it's how we grow.
Picture of Kimberley Martinsen
Re: Challenges, Changes and Champions
by Kimberley Martinsen - Wednesday, 26 November 2014, 6:53 AM

Hi Gina.

We have a few challenges in our training sector (GP training).

Our learners are mainly young and will have no problems picking up the use of technology in their training program.

On the other hand, their direct supervisors are older GP's who resist change and particularly the change to electronic learning.  A lot of them struggle with the technology so our aim is to make it as simple and as smooth for them as possible.  SSO is something that they need because remembering their passwords to multiple sites can be difficult and pose a barrier.

Our other challenge is with Overseas Trained Doctors.  I'm not sure if it is just the technology or the technology combined with the english language that causes them difficulties in the learning environment.  Troubleshooting with them can be very difficult, so we always try to provide clear training resources to get them up to speed in the LMS environment.

I'm sure I'm not alone here though.



Picture of Kate Casey
Re: Challenges, Changes and Champions
by Kate Casey - Wednesday, 26 November 2014, 1:29 PM

Hi Kimberley,

Kate here! I'm an Instructional Designer presenting at the conference. I can identify with your challenges! A past project involved creating content for Overseas Trained Doctors and we had to be very careful in our choice of media, the simplicity of our training design (from an interface design point of view) as well as our learning model choice. It's tricky when you have technology savvy learners and also technology resistant learners. Lately I've been thinking more about multiple pathways through content to cater for this diversity. I hope to bump into you at the conference. It would be good to hear more about your work.


Kate Casey

Picture of Chris Brown
Re: Challenges, Changes and Champions
by Chris Brown - Monday, 1 December 2014, 2:42 PM

Hi all, I have a post-conference challenge I need help with. There was much discussion about the use of badges in moodle. I would like to be able to use these in my learning and teaching; however, my IT department is unable to provide them for security reasons.

What I would like from anyone are tips and advice for overcoming security issues in taking the badges out of a closed Uni system and in convincing hierarchy to allow it.

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